Privacy Policy

ARTICLE 1: PREAMBLE 

The purpose of this privacy policy is to inform users of the site: 

On how their personal data is collected. Any information allowing a user to be identified is considered personal data. As such, this may include: their first and last names, their age, their postal or email address, their location or even their IP address (non-exhaustive list);

On the rights they have regarding this data;

On the person responsible for processing the personal data collected and processed;

On the recipients of this personal data.

On the site’s cookie policy.

ARTICLE 2: PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA  

In accordance with article 5 of European Regulation 2016/679, personal data are:  

Processed in a lawful, fair and transparent manner with regard to the person concerned;

Collected for specific purposes (see Article 3.1 hereof), explicit and legitimate, and not subsequently processed in a manner incompatible with these purposes;

Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

Accurate and, where necessary, kept up to date. All reasonable measures must be taken to ensure that personal data which are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

Kept in a form allowing the identification of the persons concerned for a period not exceeding that necessary for the purposes for which they are processed;

Processed in a manner that ensures appropriate security of the data collected, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

The processing is only lawful if, and to the extent that, at least one of the following conditions is met:

The data subject has consented to the processing of his or her personal data for one or more specific purposes;

The processing is necessary for the performance of a contract to which the data subject is party or for the execution of pre-contractual measures taken at the request of the data subject;

The processing is necessary for compliance with a legal obligation to which the data controller is subject;

The processing is necessary to safeguard the vital interests of the data subject or of another natural person;

The processing is necessary for the performance of a mission of public interest or relating to the exercise of public authority vested in the controller;

Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the person concerned is a child.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF BROWSING THE SITE 

Article 3.1: Data collected 

The personal data collected as part of our activity are as follows: 

• username
• Contact email address
• Support ticket data
• User Address

The collection and processing of this data serves the following purpose(s): 

• Process orders
• Handle support requests
• Select a server wisely in the case of an order without location specifications
• monitoring the quality of services
• customer area management

Article 3.2: Method of data collection

When you use our site, the following data is automatically collected: 

• Analyzes and collection for statistical purposes only 

Other personal data is collected when you perform the following operations on the platform: 

• Order
• Request for assistance 

They are kept by the data controller in reasonable security conditions, for a period of: 

180 Days

The company may retain certain personal data beyond the time periods announced above in order to fulfill its legal or regulatory obligations.

Article 3.3: Data hosting

The SAM AI site is hosted by: 

Hostinger 

Kaunas, Lithuania

gdpr@hostinger.com

Article 3.5: Cookie policy

Cookies are only used for the proper functioning of the website .​ ​​

For example : ( language preference , account login , products added to cart )

If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to save your login information and screen preferences. The lifespan of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be deleted.

ARTICLE 4: DATA PROCESSING RESPONSIBLE AND DATA PROTECTION DELEGATE 

Article 4.1: The data processing manager 

Personal data is collected by SAM AI CORPS, LLC. 

The person responsible for processing personal data can be contacted as follows: 

By email: contact@samai.live . 

If you believe, after contacting us, that your “Computer and Liberties” rights are not respected, you can send information to the CNIL.

ARTICLE 5: USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING 

Any user concerned by the processing of their personal data can avail themselves of the following rights, in application of European regulation 2016/679 and the Data Protection Act (Law 78-17 of January 6, 1978):  

Right of access, rectification and right to erasure of data (set out respectively in Articles 15, 16 and 17 of the GDPR);

Right to data portability (article 20 of the GDPR);

Right to limitation (article 18 of the GDPR) and to object to data processing (article 21 of the GDPR);

Right not to be the subject of a decision based exclusively on an automated process;

Right to determine the fate of data after death;

Right to refer the matter to the competent supervisory authority (article 77 of the GDPR).

In order for the data controller to grant his request, the user may be required to communicate certain information such as: his first and last names, his email address as well as his account number, personal space or subscriber. 

Visit the cnil.fr website for more information on your rights.

ARTICLE 6: CONDITIONS FOR MODIFICATION OF THE CONFIDENTIALITY POLICY

The publisher of the SAM AI CORPS LLC site reserves the right to modify this Policy at any time in order to assure users of the site that it complies with the law in force. 

Any modifications cannot have an impact on purchases previously made on the site, which remain subject to the Policy in force at the time of the purchase and as accepted by the user upon validation of the purchase. 

The user is invited to read this Policy each time he uses our services, without it being necessary to formally notify him. 

* This text is valid for the entire samai domain . live as well as these subdomains.

This policy, published on May 20, 2024, was updated on May 25, 2024.